Budget Motels – A note from the Chairman, Charlie Ikstrums

Budget Motel Chain Support Local Australian Motel Operators #HolidayHereThisYear

After years of drought, catastrophic bushfires in the last few months, the coronavirus outbreak, and now the possibility of widespread floods, the rural and regional tourism and accommodation industry has been knocked from pillar to post.

We are asking Australians to Book Direct with Budget Motels or with the Motel Operators.

Regional Australia motel operators pay between 15% – 49% commission on the bookings you make with the OTAs (Online Travel Agents – Overseas Booking Platforms) such as Booking.con, Trivago etc.

Budget Motel Chain Support Australian Motels Say NO! to OTA Commissions #HolidayHereThisYear

The federal government has instigated the $76 million fire recovery package, and the Australian public, many Australian and international celebrities and corporations have responded magnificently, thus far raising in excess of $0.5 billion and growing.

Interestingly, the major players in the Australian accommodation industry, who have an overwhelming amount of control, were noticeably missing from this list.

Just yesterday, I received an email from one OTA (Online Travel Agent) suggesting that I reduce my prices by 20 percent to offset the potential loss of bookings due to the coronavirus. Thanks, but no thanks.

And from another which stated, ‘If you have to cancel a reservation due to a bushfire or any natural disaster, it will not affect your ranking and we will refund the service fee directly back to the customer.’ No thank you again. We will handle our own refunds.

So, we are asking you to please consider the positive impact you can make to regional Australia when you Book Direct with Budget Motel Chain or motel operators, and Say NO! to the overseas booking sites.

Thank you and please… Book Direct Australia!

Charlie Ikstrums

Chairman, Budget Motel Chain.

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Budget Motels – Forest Lodge Motor Inn – Dubbo

248 Myall Street,
New South Wales 2830

#LoveNSW #HolidayHereThisYear

Forest Lodge Motor Inn is just off the Golden Highway.

It is in close proximity to the Western Institute of TAFE, Charles Sturt University, Western College, Orana Mall Shopping Centre, Dubbo Base Hospital, Dubbo City Turf Club and only a short drive to the central business district of Dubbo.

Forest Lodge Motor Inn is a member of the Budget Motel Chain which means our standards are to provide clean, comfortable and affordable accommodation to our guests. We are situated in a quiet residential area offering rooms ideally suited to couples, sales representatives and families travelling through the city as well as students attending courses to further their education.

As part of the Budget Motel Chain, Forest Lodge Motor Inn in Dubbo will always offer you the best affordable rates when you book on www.budgetmotels.com.au!

Enliven your senses and explore four distinctive garden spaces at the Dubbo Royal Botanic Gardens, including the Shoyoen authentic Japanese Garden, the Biodiversity Garden, the Sensory Garden and the cool surrounds of Oasis Valley. Enjoy a peaceful meander through the Biodiversity Garden, showcasing a variety of native plant communities of the Dubbo region. Some of Australia’s oldest and prettiest towns are in country NSW, where agriculture prospers in fertile soils. 

In Dubbo, about 90 minutes’ drive from Mudgee, is Taronga Western Plains Zoo where you can camp within a roar of the animals. You can tour the Murray, Australia’s longest river, aboard a paddle-steamer.

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So Happy With Budget Motels!
"Thank you Jan for making our stay so comfortable. We didn't realise how many Budget Motels there were in Australia and mostly all are so modern"
Sara Brown, Sydney
Great Local Knowledge
"It was good to know you were there looking after us and you helped us with things to see & do in the area we didn't know about."
Ethan Long, Roseville
Yes! The Rooms were all clean
"I am very fussy with the cleanliness of the rooms. I always check out the bathroom first and it was great. Thanks for that. Makes the stay relaxing when you don't need to worry about those types of things!"
Neil James, Engadine
Easier than I thought
"I hadn't stayed at a Budget Motel for many years. Booking was easy and better still, the full experience from check in, the owners and just generally everything was good"
Jackie Goldsmith, Victoria
Wow! What happened to Budget?
"Has Budget Motel had a big facelift or what? The rooms are so well kept and really nice. I am definitely using them as my motel of choice from now on"
John Garner, Morewell
Like a Tourist Site
"Thanks for telling us so much about the places on this site. It's great to know what we can do when we stop over somewhere"
Jay Chowdhury, India
Its good to support local businesses
"After watching the Dick Smith video, I always book direct now. It just feels good to know Im helping in a small way"
Joe Watkins, Newcastle

Budget Motels – All Seasons Motor Lodge – Dubbo

78 Whylandra Street,
NSW 2830

#LoveNSW #HolidayHereThisYear

All Seasons Motor Lodge in Dubbo welcomes you when you are travelling and invites you to enjoy your accommodation stay with us.

All Seasons Motor Lodge provides affordable customer accommodation with the added features of a sauna and swimming pool.

As a member of the Budget Motel Chain, our standards are to provide clean, comfortable and affordable accommodation to our guests. All rooms are on the ground floor, air conditioned and free Austar.

Budget Motel Chain, All Seasons Motor Lodge in Dubbo will always offer you the best affordable rates when you book on www.budgetmotels.com.au!

With more than 25 tourist attractions and activities, the City offers a range of activities from bird watching to canoeing or kayaking down the scenic Macquarie River. See the wild in the wild when you safari in our backyard at Taronga Western Plains Zoo.

Whether you travel by car, bike, electric cart or trek on foot, you’ll venture through a 6km circuit featuring some of the most distinctive global wildlife habitats in the world, bordered by picnic grounds and magnificent bushland.


So Happy With Budget Motels!
"Thank you Jan for making our stay so comfortable. We didn't realise how many Budget Motels there were in Australia and mostly all are so modern"
Sara Brown, Sydney
Great Local Knowledge
"It was good to know you were there looking after us and you helped us with things to see & do in the area we didn't know about."
Ethan Long, Roseville
Yes! The Rooms were all clean
"I am very fussy with the cleanliness of the rooms. I always check out the bathroom first and it was great. Thanks for that. Makes the stay relaxing when you don't need to worry about those types of things!"
Neil James, Engadine

Budget Motel Chain Develops Own Price Comparison Tool

Budget Motel Chain Online Price Comparison Tool

Compare the price for the same room online.

Budget Motel Chain has developed and initiated our own Online Price Comparison Tool for people to compare the real price of a room on our website, against the prices the OTA’s are selling the same room for, on their site.

Other Online Booking websites such as Booking.com, Expedia, Hotel Network and agoda sell the same Budget Motel Chain rooms on their website for more money or the same price.  Our rooms are then on-sold again to other websites who add their commission just making the room price even more expensive.

Some bookings sites confirm your booking when they don’t even have access to book it.  They take your booking and your money!

When you Book Budget Motels Direct on our website, the money stays here in Australia and you are supporting the local motel operator that you are staying with on your travels.

Compare the price for the same room on Budgetmotels.com.au and see how much you can save when you Book Direct.

Read related article – Trivago found guilty

Budget Motel Chain Price Comparison Tool Compare Real Rooms
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Airbnb-style Accommodation Crackdown in Broom

Crack down on Airbnb and other sharing economy accommodation

By Claire Moodie

Authorities in the West Australian tourist town of Broome are cracking down on Airbnb and other sharing economy accommodation, telling owners to stop operating or face enforcement action.

There are hundreds of Broome listings on so-called home-sharing websites, ranging from entire houses to rooms in locals’ homes.

One operator, who did not wish to be identified, told the ABC he only received the letter on Wednesday, giving him just eight days to comply with the deadline.

“I was a bit shocked,” he said.

“I find it very unreasonable.”

‘We’re just doing home-sharing’

It is understood the clampdown will mainly affect people who rent out whole apartments and houses in Broome’s residential suburbs, which is not allowed under local laws.

People sharing a room or part of their property with visitors will now be forced to seek approval as a bed and breakfast and comply with rules in relation to things like parking and swimming pools.

“We’re not really the same as a bed and breakfast,” the operator said.

“We’re just doing home-sharing on a home-sharing platform.

“Formal B&Bs have got advertising signs out the front, which is not something that we intend to do.”


‘Action long overdue’

The move has been welcomed by tourism businesses in the town that have been stepping up pressure on the council to act.

A report by the Broome Tourism Leadership Group found that of almost 200 Airbnb listings in the town, 160 were not compliant with local laws.

Of those, 78 were entire houses or apartments with no resident present.

The group estimated that during the latest tourism season, the industry as a whole lost $4.29 million in revenue due to what it called “non-compliant Airbnb listings”.

The group’s secretary, Michael Leake, said these operators were “free-riding the system”, as well as negatively affecting Broome’s residential areas.

“People who don’t even live in the area are running properties by phone — there’s no responsibility, no accountability if something goes wrong,” he said.

“And the neighbours are stuck with it.

“For example, I had one person who rung up and complained she was living in a residential area and had bought a house there so she would have neighbours.

“But she was surrounded by a desert of unlicensed Airbnb properties where whole houses were being rented out.

“People buy a house in an area and they don’t expect the house next door to be turned into a quasi hotel.”

Ross Forbes-Stephen, who manages Cable Beachside Villas, said the enforcement action had been a long time coming.

“I have no problem with other tourism properties, but all tourism properties should be governed by the same laws, regulations and costs,” he said.

“And, currently, they’re not.

“I think this should have been done several years ago.”


New statewide register


Holiday rental website Stayz questioned the timing of the council’s move.

“We support the Broome shire council’s efforts to try and bring greater certainty to the short-term rental market,” corporate affairs director Eacham Curry said.

“But in the context of the parliamentary report which was brought down last year, we think it’s probably a bit premature.”

In September, a WA parliamentary committee recommended all short-term rentals be registered and a working group set up to determine how the statewide scheme would be managed.

The State Government is finalising its response to the committee’s report and expects to make an announcement within the month.


Shire acting on complaints

In a statement, the council said it was committed to ensuring there was a level playing field for all tourist accommodation providers.

Shire chief executive Sam Mastrolembo said it was recently given a list of addresses and advertising material for a number of alleged holiday homes.

“These landowners are potentially acting in breach of the (local planning) scheme and may also be in breach of other health requirements, particularly for swimming pools, which are in place to protect users of the facility,” he said.

“When the shire is made aware, usually through a complaint, that a residential property is being used as a holiday home, it is required to act.

“The shire has recently issued 12 letters to landowners who have been advertising their properties as a holiday home.

“All landowners were provided with the information sheet and advised of the process should they wish to seek approval for a bed and breakfast, which the shire can approve.”


‘I think it’s the future’

For Trish Pepper, who shares her home in Broome with visitors during the tourist season and manages other properties in the town, Airbnb provides a vital income.

Ms Pepper has not received a letter from the shire, but said she would consider paying higher rates if necessary.

“I love it,” she said.

“The guests have the advantage of staying not in the holiday area, they stay in the ‘burbs with the locals.

“Because we have a lot of single people arriving in Broome who don’t have $300 or $400 to spend on accommodation, having the rooms in a person’s house, in a safe place, it’s wonderful for them, they make friends.

“I hope other Airbnb hosts in Broome are not feeling too sick over it. I’m sure there will be a solution found that will be satisfactory to all.”

Airbnb ShutDown or Eviction

Key points:

  • The council gives property owners until the end of the month to stop providing share accommodation
  • Local tourism operators say the enforcement action is long overdue
  • One website operator says the move is premature, considering the State Government will soon outline its policy

This week, hosts were bewildered to receive letters from the Shire of Broome giving them until the end of January to pull the pin on their “unauthorised short-stay accommodation”.

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Trivago Found Guilty

Trivago Found Guilty

ABC News 

Australia’s consumer watchdog says online hotel booking site Trivago is one of several online comparison websites that could face severe penalties after a court ruled the German-based giant had misled consumers about hotel room rates.

The company, based in Germany but incorporated in Netherlands, had regularly promoted that its website helped identify the cheapest rates for a hotel by comparing booking sites such as Expedia, Hotels.com and Booking.com, as well as the hotels’ own websites.

Trivago’s main source of revenue is cost-per-click payments from advertisers who pay Trivago a fee each time a user clicks on an offer.

Mr Sims said, rather than being an “impartial and objective” price comparison service, Trivago prioritised the advertisers willing to pay the highest cost-per-click fee.

He said Trivago’s conduct was “particularly egregious” as consumers may have been tricked into thinking they were getting great discounts, when in fact they were not.

“The rankings were largely based on which advertiser would pay them [Trivago] the most money,” Mr Sims told ABC News.

“Most of the time what was highlighted wasn’t the cheapest hotel deal, and therefore, consumers lost out.”

He said if consumers had known they were not getting the best deal, they could have “done more digging” such as calling the hotel or checking the hotel website to find deals that would save them money.

Penalties are yet to be handed down by the court, but could potentially be millions of dollars.

“We will certainly be seeking the highest penalties we can get to send a message to Trivago, and to send a message to others, not to mislead consumers,” Mr Sims said.

Trivago misled consumers more than 66 per cent of the time

Both the ACCC and Trivago called computer science experts to express opinions on the algorithm used by Trivago to select the ‘Top Position Offer’.

Trivago’s own data showed that in more than 66 per cent of listings, higher priced hotel offers were selected as the ‘Top Position Offer’ over alternative lower priced offers.

Justice Mark Moshinsky found that Trivago had “engaged in conduct that was misleading and deceptive or likely to mislead or deceive”, and therefore had broken the law.

The court also looked at Trivago’s use of strike-through prices.

It found hotel room rate comparisons that used strike-through prices, or text in different colours (for example green versus red), gave consumers a false impressions of savings.

“They weren’t comparing like with like, they were often comparing a luxury room price to a standard room price,” Mr Sims said.

“People [mistakenly] thought they were getting discounts when in fact they weren’t. It’s absolutely outrageous.”

The ACCC launched action against Trivago in August 2018.

Trivago’s television advertisements aired more than 400,000 times from December 2013, but in mid-2018 the company stopped using these ads featuring representations about price.

The court case centred around Trivago’s television advertisements that ran from December 2016 to July 2018, and on Trivago’s website from December 2016 to September 2019.

Other online comparison sites to come under fire

Mr Sims said his message to other online comparison websites was: “Do not mislead consumers.”

“If they’re making their money out of promoting the company that pays them the most money, consumers have got to know that,” Mr Sims said.

That may mean companies like Trivago will not get as many people clicking on their site.

“Well, so be it,” Mr Sims said.

“We’re really fed up with these comparison sites misleading consumers and consumers thinking they’re getting a better deal than they in fact are.”

Mr Sims said the ACCC had previously taken action against energy comparison websites and, following hotel booking sites, its focus would now extend to other industries.

“This is a widespread issue as people come to rely on sites to make their purchase choices,” Mr Sims said.

“We will focus our activity on websites that have a lot of use, that consumers rely on.  And we will take action when we think they are misleading.”

Mr Sims the ACCC would also be closely monitoring whether Trivago changes its behaviour to start informing consumers if their rankings are based on advertising money, and to highlight that the price they are seeing is not necessarily the best price.

“That may prompt consumers to ring up the hotel they’re thinking of going to,” he said.

“I know its old-fashioned technology, but you may find … it’s probably usually worth that phone call. Or visiting the hotel website itself if you don’t like making phone calls.”

A spokeswoman for Trivago said the company would closely review the ACCC’s decision.

“The judgment received yesterday from the court provides new guidance on how results of comparator websites, like Trivago and others, should be displayed in Australia,” she said.

“We are working to quickly understand the implications of this decision on our website design and its overall impact on the Australian travel industry.”

Source:  ABC NEWS – First posted  
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